Refund policy

Balloon Arrangements

All Hot Air Balloon Arrangement, Helium balloon bouquet, and Balloon Marquee orders must be paid in full at the time of purchase. 

If something comes up and you are not able or wanting the arrangement anymore you must cancel your order at least 7 days before pick up day. Any cancellation after the 7 day window will receive a refund of 50% of their order. NO EXCEPTIONS! 

Once the balloon arrangement is picked up or delivered there are absolutely NO REFUNDS. 

If a balloon pops on the way to delivery and Im not able to fix it, I will refund the order or make a new one and come back to deliver. 

Balloons are unpredictable to say the least! I can't control it's lifespan BUT I can control the way I handle it. It is always handled with care :)  

Balloon Installs 

50% non refundable deposit is required to hold your spot for your event

If your event gets canceled, you can roll over your deposit for another date. However it is NOT REFUNDABLE.