FAQs

Frequently asked questions 

1. If the client provides the balloons, can you do the set up? 

NO. We only use professional high grade balloons purchased by us. No amazon kits here. 

 

2. What is your set up and delivery fee? 

Set up and delivery amount is based on how far your venue is and how much time is allotted for set up. The shorter amount of time for set up, the higher the set up fee is because I would need to hire out people to help execute in the amount of time given. We charge $25/hr per person. 

 

3. How much is delivery and why is it high? 

Delivery starts at $100. We need to rent a van in order to transport the balloons. We also need to load, unload, travel there and back two times. One to set up and one to breakdown. All of this time is included in the delivery fee. 

   

4. Do I need breakdown services? 

You don't need it if your order doesn't have any props that are rented from us. For example, the foam backdrop set ups are for you to keep. No breakdown services needed.

 

5. How much is the deposit? 

The deposit is 50% of your order total. 

Example: order total $5000

Deposit $2500

 

6. Can I pay off my balance in installments? 

YES. You must pay the initial non refundable deposit first, then we can schedule dates where you will pay in installments. The order MUST be paid no later than 1 week before your event. 

 

7. Do you provide a contract? 

YES. All information regarding your event will be outlined in the contract. That must be signed and turned in at the time of your deposit. 

 

8. Do you provide a mockup of what I will be getting in my balloon set up? 

YES! We provide mockups because they insure that you know what you're getting for the set up. Designed must be confirmed by you BEFORE making the deposit. 

 

9. Can the client provide the backdrop and Buncha Balloons provide just the balloons? 

Yes we can! You can order our balloon garlands that come in 4 sizes (refer to menu) 

 

10. Do you have balloon decor packages? 

YES! 

Birthday Party Packages HERE

Graduation Party Packages HERE

 

11. Can the client pick up the balloons instead of having it delivered? 

Yes. make sure to bring an SUV or a van to transport the balloons.