FAQs

Frequently asked questions 

1. If the client provides the balloons, can you do the set up? 

NO. We only use professional high grade balloons purchased by us. No amazon kits here. 

 

2. Does your set ups include set up, breakdown and delivery fee in the price shown on the menu? 

YES. Mileage amount will be included at the time of checkout. 

 

3. Why is your delivery fee so much? 

We need to rent a van in order to transport the balloons. We also need to load, unload, travel there and back two times. One to set up and one to breakdown. All of this time is included in the delivery fee. 

 

4. How do you calculate delivery? 

Delivery is a flat rate of $150 + $2/mile 

  

5. What does your set up and break down fee include? 

We charge $30/hr per person needed for the set up 

Most venue's allow 1 hour for set up and 30 mins for breakdown 

For example, If you have a big set up and only 1 hour of set up time, 3-4 people is needed to execute in that amount of time.

 

6. How much is the deposit? 

The deposit is 50% of your order total. 

Example: order total $5000

Deposit $2500

 

7. Can I pay off my balance in installments? 

YES. You must pay the initial non refundable deposit first, then we can schedule dates where you will pay in installments. The order MUST be paid no later than 1 week before your event. 

 

8. Do you provide a contract? 

YES. All information regarding your event will be outlined in the contract. That must be signed and turned in at the time of your deposit. 

 

9. Can the client provide the backdrop and Buncha Balloons provide just the balloons? 

Yes we can! You can order our balloon garlands that come in 4 sizes (refer to menu) 

 

10. Do you have balloon decor packages? 

YES! 

Birthday Party Packages HERE

Graduation Party Packages HERE

 

11. Can the client pick up the balloons instead of having it delivered? 

Yes. make sure to bring an SUV or a van to transport the balloons.